Route’s leading post purchase platform is trusted by 13,000 brands for shipping protection, issue resolution, package tracking, and returns coverage — designed to work together seamlessly.
Give customers a better experience and:
- Deliver peace of mind with best-in-class, licensed shipping protection that protects packages against loss, theft, and damage.
- Reduce costs with automated issue resolution and send refunds or replacements to customers instantly — paid by Route.
- Reduce customer support overhead with package tracking that decreases support tickets by 75% and shows customers their orders in one place.
- Offset return costs and give customers easy and inexpensive returns, re-orders, or refunds without sacrificing your bottom line.