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Boost your bottom line and give your customers peace of mind with Route’s premium order protection, up-to-the-second order tracking and seamless communication tools. Best part? It’s free for you.
Route’s patented Visual Tracking™ solution allows you to deliver an engaging post-purchase experience that reduces “where’s my order?” inquiries, builds brand loyalty and drives repeat business.
Lost, stolen and damaged packages happen. When they do, Route gives you and your customers a white-glove claim experience that reduces loss and inspires customer confidence all in just a few clicks.
Turn “in-transit” into a profitable marketing channel with the Route app. Engage directly with your customers during delivery, keep your brand top-of-mind with promotional content and bring them back for more with embedded links.
Lost, stolen or damaged items should never diminish your brand’s reputation, or become the customer’s burden. If the unexpected happens, Route handles everything in just a few clicks, keeping loyalty and spirits up.
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“Route allowed us to standardize our entire post-purchase flow. From tracking to claims, we now have clear processes.” - Jenna Transtum, CEO |
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Route package protection gives your customers peace of mind when buying, decreases loss for you and boosts net profits.
Route automatically connects to all your customers’ orders, allowing them to visually track their packages, monitor progress, and stay in the loop. No more inbox watching.
Route Package Protection creates a seamless claims filing process. Order issues, including lost, damaged, or stolen packages, are easily resolved with a few clicks.
Route's merchant dashboard provides rich delivery data, highlights gaps in processes and provides quick insights that help you control customer experience.
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